PATNA: Keeping intact its role of providing postal services at the door of the people, the department of posts has evolved according to the changing needs of the time and introduced several web-based and internet-based products. The department of posts will showcase its new look during the National Postal Week celebrations from October 9 to 14 in Bihar. Postal services (business development, technology and marketing) director Anil Kumar said that the department will showcase the old values of postal services running from ancient times to the latest web-based postal services. An important display at the Postal Week Programme would be Unique Identification (UID) Project of the Unique Identity Authority of India (UIAI) in which the department of posts is a major partner providing UID cards to the people as it has a huge manpower in the form of an army of postmen to confirm the address of the people, he said. Kumar said that at present the department of posts is active with regard to the UID Project at 26 stations in Patna district and two stations in Muzaffarpur district. He said that soon it would be started in all the districts of the state. With change of time, the nature and character of postal services have changed according to the requirement of the customers. The department of posts has evolved keeping in mind the need for speed by the new generation and introduced several hybrid postal products and web-based services, Kumar added. The major web-based and internet-based products include the electronic money order (eMO), instant money order (IMO), new pension scheme available on web, international money transfer, Money Order Videsh, ePost, Corporate ePost and ePayment. He said that the postal product ePayment is very useful for all the people as under it money can be deposited in account of a customer anywhere in India and the customer can draw the money from any post office in the country. The department of posts' new pension scheme introduced two years back and available on the web is unique in the sense that any citizen (18-60 years age group) can open a pension account on the web (internet). For the last two years, the department of posts is giving 12 percent interest under this pension scheme, he said. Besides, the department of posts has web-based monitoring facility for scanning the movement of postal products through Speed Net Monitoring to monitor the movement of each and every letter under the Speed Post, monitoring of letters sent with registrations to foreign countries through International Postal Service and the recently introduced RNet for monitoring the movement of registered letters, Kumar said. The department has also introduced web-based complaint monitoring system for registration of postal-related complaint on its website and also monitor on the web the action taken with regard to the complaint. Source:timesofindia |
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