Latest News Tatkal Ticket

Ministry of Railways decides to remove the condition of providing photocopy of identity card or indicating its number at the time of purchase of Tatkal ticket. The modified Tatkal provisions to come to effect by 1st September, 2015. The exact date of effect will be notified separately.              Ministry of Railways has decided to modify some of the rules pertaining to purchase of tatkal tickets.  Under the modified rules, there will be no need to furnish photocopy of proof of identity while booking Tatkal ticket from computerised reservation counter or to indicate its number at the time of booking of Tatkal ticket at the counter or through internet.           In addition,  as per the proposed changes, in case of ticket booked under Tatkal scheme, one of the passengers has to produce anyone of the following proofs of identity in original during the journey, failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly : - (i)    Voter Photo Identity Card issued by Election Commission of India. (ii)   Passport (iii)  PAN Card issued by Income Tax Department (iv)  Driving Licence issued by RTO (v)   Photocopy Identity Card having serial number issued by Central/State Government (vi)  Student Identity Card with photograph issued by recognized School/College for their Students (vii) Nationalised Bank Passbook with photograph (viii) Credit Cards issued by Banks with laminated photograph (ix)  Unique Identification Card “Aadhar” (x)   Photo identity cards having serial number issued by Public Sector Undertaking of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations.           These modifications will come into effect by 1st September, 2015.  The exact date of effect will be notified separately.           As per extant instructions for undertaking journey on Tatkal tickets, the passenger at the time of booking a ticket from PRS centre has to provide a photocopy of identity card which he/she will carry during the journey. The number of this identity card is indicated on the ticket as well as reservation chart and during the journey the passenger has to carry the same original proof of identity failing which he/she is treated as travelling without ticket and charged accordingly. In case of passengers booking ticket through internet, the number and type of identity card to be carried by the passenger during the journey is indicated at the time of booking of ticket and the passenger has to carry the same original proof of identity during the journey failing which all the passengers are treated as travelling without ticket and charged accordingly.  These provisions are now being modified as mentioned in the first two paragraphs.  Source:http://www.pib.nic.in/newsite/erelease.aspx?relid=0

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Carrying Prescribed Photo Identity Card in Original is Now Compulsory During Journey in Trains in Any Reserved Classes

Carrying Prescribed Photo Identity Card in Original is Now Compulsory During Journey in Trains in Any Reserved Classes ONE OF THE PASSENGERS BOOKED ON A NON-TATKAL TICKET NEEDS TO PRODUCE ONE OF THE PRESCRIBED PROOFS OF IDENTITY IN ORIGINAL DURING THE JOURNEY THE PASSENGERS UNDERTAKING JOURNEY ON TATKAL TICKET HAVE TO PRODUCE THE SAME ORIGINAL PRESCRIBED PROOF OF IDENTITY AS INDICATED ON THE TICKET PASSENGERS TRAVELLING WITHOUT AN ORIGINAL IDENTIFY PROOF WOULD BE TREATED AS WITHOUT TICKET AND CHARGED ACCORDINGLY. WHILE PURCHASING RESERVED TICKETS THROUGH PRS COUNTERS, SHOWING ORIGINAL OR ATTACHING PHOTOCOPY OF THE IDENTITY CARD IS NOT REQUIRED EXCEPT WHILE PURCHASING TATKAL TICKETS WHERE PHOTOCOPY NEEDS TO BE ATTACHED AT THE TIME OF PURCHASE THE MOVE AIMS TO FACILITATE THE TRAVEL OF BONAFIDE AND LEGITIMATE PASSENGERS AND TO REDUCE THE SCOPE FOR MISUSE OF RESERVED TICKETING SYSTEM BY UNSCRUPULOUS ELEMENTS/MIDDLEMAN THE LIST OF PRESCRIBED PROOFS OF IDENTITY HAS BEEN EXPANDED TO COVER MORE VARIETY OF PHOTO IDENTITY CARDS FOR THE CONVENIENCE OF THE PASSENGERS As a major initiative to further facilitate the travel of bonafide and legitimate passengers and to reduce the scope for misuse of reserved ticketing system by unscrupulous elements/middlemen, the Ministry of Railways has now made it compulsory to carry prescribed original proof of identity cards during train travel on all reserved classes of tickets.  While this provision was made compulsory for Air Conditioned classes w.e.f. 15th February 2012,   the provision for all remaining classes was made effective from 1st December 2012.  In a nutshell, now all categories of passengers travelling in reserved classes will have to produce original proof of prescribed identity cards during the train journey.  Those travelling without an original identify proof shall be treated as without ticket and charged accordingly. In case of travel by a group on the same PNR, any one member in the group travelling on a single PNR needs to carry the prescribed identity proof in original which will be valid for all.  In case of Tatkal tickets, the same original proof of identity as mentioned at the time of purchase of he Tatkal tickets (which is also indicated on the ticket) needs to be carried while travelling. Moreover, in case of purchasing Tatkal tickets from PRS counters, it is necessary to attach only the self-attested photocopy of the prescribed identity card with the requisition slip, whereas while booking Tatkal ticket though internet, the number and type of proof of identity has to be indicated.  However, at the time of purchasing non-Tatkal tickets from PRS counters, there is no need either to show original prescribed identity card or attach any self-attested photocopy of the identity card. The Ministry of Railways has also expanded the list of prescribed proofs of identity to cover more variety of Photo Identity Cards for the convenience of the passengers.  Keeping rural travelling public in mind, the identity cards like Voter Card,  Ration Card, Below Poverty Line Card,  Cards issued by Panchayat Administration  Unique Identity Card, Aadhaar, ESI Cards, Senior Citizen Cards,  Student Identity Card, Bank Passbook with photograph etc. have been included in the list.  The complete expanded list of the prescribed proofs of identity for undertaking journeys on Tatkal ticket and other reserved classes will now be as follows:  1.    Voter Photo identity card issued by Election Commission of India.  2.    Passport.  3.    PAN Card issued by Income Tax Department.  4.    Driving Licence issued by RTO.  5.    Photo identity card having serial number issued by Central/State Government which include the following:  (i) Pension Pay Order s(PPO)  (ii) Ration Card with photographs  (iii) Senior Citizen cards  (iv) Below Poverty Line (BPL) cards  (v) ESI cards (with photograph) issued for taking treatment in ESI dispensaries.  (vi) CGHS Cards (with photograph) issued to individual family members of Central Govt. employees.  6.    Student Identity Card with photograph issued by recognized School/College for their students.  7.    Nationalized Bank Passbook with photographs.  8.    Credit Cards issued by Banks with laminated photograph.  9.    Unique Identification Card “Aadhaar”.  10.     Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations. This new change of policy of making identity card compulsory during reserved travel is aimed at facilitating the travel of bonafide and genuine passengers and simultaneously to check the scope for travel on transferred tickets.  It is also considered that this policy provision shall also be useful from the security point of view.  Railways has given wide publicity to these instructions through Press Notes, Press Advertisements, Display Boards, Announcement though Public Addresses, etc. for the convenience of the traveling people. It will be relevant to mention that only five per cent of the total passenger travelling daily on Indian Railway trains travel in reserved classes.  All the Mail & Express trains have non-reserved ordinary Second Class coaches along with the reserved classes coaches for those who wish to travel in non-reserved classes wherein carrying of identity card is not compulsory. PIB

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ID Proofs Compulsory During Train Journey in All Reserved Classes from 1st December 2012

ID Proofs Compulsory During Train Journey in All Reserved Classes from 1st December 2012 With effect from 01.12.2012, one of the passengers booked on a ticket for undertaking journey in any reserved class will have to produce any one of the prescribed proofs of identity failing which all the passengers will be treated as travelling without ticket and charged accordingly. This provision shall, however, not affect the existing provision of Tatkal scheme where during the journey, the passenger is required to show the original proof of identity indicated on the ticket. The number of prescribed proofs of identity have been increased from nine to ten by adding following identity card to the list of prescribed proofs identity:- “Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations” This information was given by the Minister of State for Railways Shri Kotla Jaya Surya Prakash Reddy in written reply to a question in Rajya Sabha today. Source:pib

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Provision of carrying of ID proof during journey on reserved tickets

Provision of carrying of ID proof during journey on reserved tickets GOVERNMENT OF INDIA / BHARAT SARKAR MINISTRY OF RAILWAYS / RAIL MANTRALAYA (RAILWAY BOARD) No. 2011/TG-I/20/P/ID New Delhi, dated 1.11.2012 The General Managers, All Indian Railways. (COMMERCIAL CIRCULAR NO.68 OF 2012) Sub: Provision of carrying of ID proof during journey on reserved tickets Please refer to this office letter no.2011/TG-I/20/P/Tatkal dated 16.01.2012 (Commercial Circular No.4 of 2012) on the subject quoted above wherein it was advised that with effect from 15.02.2012, any passenger travelling on a reserved ticket (non-Tatkal) issued through PRS for undertaking journey in any air conditioned class (except 3E) will have to produce any one of the nine prescribed proofs of identity (in original) during journey failing which all the passengers will be treated as without ticket and charged accordingly. This provision has helped in keeping a check on the cases of travelling on transferred ticket in AC classes to a great extent. 2. With a view to ensure availability of reserved tickets to bona fide passengers in all classes, it has been decided as under: (I) One more proof of identity has been added in the list of 9 prescribed proofs of identity for undertaking journey on e-ticket, Tatkal ticket and for undertaking journey on a reserved ticket issued through PRS and these 10 prescribed proofs of identity are as under: . Voter Photo identity card issued by Election Commission of India. . Passport. . PAN Card issued by Income Tax Department. . Driving Licence issued by RTO. . Photo identity card having serial number issued by Central/State Government. . Student identity Card with photograph issued by recognized School/College for their students. . Nationalized Bank Passbook with photographs. . Credit Cards issued by Banks with laminated photograph. . Unique identification Card “Aadhaar” . Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations. (ii) The above provision shall come into effect from 01.12.2012. (iii) With effect from 01.12.2012, any one of the passengers booked on a PNR for undertaking journey in any reserved class will have to produce any one of the 10 prescribed proofs of identity (in original) during the journey failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly. This provision shall, however, not affect the existing provision of Tatkal scheme where the passenger is required to show the same original proof of identity as indicated on the ticket. 3. Wide publicity may be given by Zonal Railways through all possible means on this account for the information of general public. 4. Necessary instructions may be issued to all concerned particularly Ticket Checking Staff so as to educate them about the revised provisions. sd/- (S.K.Ahirwar) Director Traffic Commercial (G) Railway Board Source : www.indianrailways.gov.in [http://www.indianrailways.gov.in/railwayboard/uploads/directorate/traffic_comm/Comm-Cir2K12/CC-68.pdf]

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Carrying Identity Card Extended to All Classes

Condition of Carrying Identity Card Extended to All Classes of Reserved Train Tickets including Reserved Second Class and Sleeper Class The New Provision will Come into effect from 1st December 2012 The Move AIMS to Facilitate the Travel of Bonafide and Legitimate Passengers and to Reduce the Scope for Misuse of Reserved Ticketing System by Unscrupulous Elements/Middleman The List of Prescribed Proofs of Identity has been Expanded to Cover more Variety of Photo Identity Cards for the Convenience of the Passengers In a major initiative to further facilitate the travel of bonafide and legitimate passengers and to reduce the scope for misuse of reserved ticketing system by unscrupulous elements/middlemen, the Ministry of Railways has decided to extend the condition of carrying original proof of identity during travel on reserved tickets issued through Passenger Reservation System (PRS) for all reserved classes including ‘Reserved Second Class (2S)’, ‘Sleeper Class (SL)’, ‘III Economy Class (3E)’ and ‘First Class (FC)’. This change in policy will come into effect from 1st December 2012. Further, the Ministry of Railways has also decided to expand the list of prescribed proofs of identity to include photo identity cards having serial numbers issued by public sector undertakings of State/Central Government, District Administrations, Municipal Administrations and Panchayat Administrations. The expanded list of the prescribed proofs of identity for undertaking journey on Tatkal ticket and other reserved classes will now be as follows: 1. Voter Photo identity card issued by Election Commission of India. 2. Passport. 3. PAN Card issued by Income Tax Department. 4. Driving Licence issued by RTO. 5. Photo identity card having serial number issued by Central/State Government which include the following: (i) Pension Pay Order s(PPO) (ii) Ration Card with photographs (iii) Senior Citizen cards (iv) Below Poverty Line (BPL) cards (v) ESI cards (with photograph) issued for taking treatment in ESI dispensaries. (vi) CGHS Cards (with photograph) issued to individual family members of Central Govt. employees. 6. Student Identity Card with photograph issued by recognized School/College for their students. 7. Nationalized Bank Passbook with photographs. 8. Credit Cards issued by Banks with laminated photograph. 9. Unique Identification Card “Aadhaar”. 10. Photo identity cards having serial number issued by Public Sector Undertakings of State/Central Government, District Administrations, Municipal bodies and Panchayat Administrations. In this way, the new provision to be effective from 1st December, 2012 will be as follows :- “Any one of the passengers booked on a PNR for undertaking journey in any reserved class has to produce any one of the above mentioned prescribed proofs of identity in original during the journey failing which all the passengers booked on that ticket will be treated as travelling without ticket and charged accordingly. The existing provision of the Tatkal scheme where the passenger is required to show the same original proof of identity as indicated on the ticket shall continue.” It may be mentioned that presently only the following categories of passengers travelling in reserved classes have to produce original proof of identity during the journey:- - Passengers travelling on e-tickets. - Passengers travelling on Tatkal tickets. - Passengers undertaking journey in AC classes on the tickets issued through the computerized Passenger Reservation System (PRS) {except in III Economy -3E class}. With the new provision, the condition of carrying one of the prescribed identity cards has now been extended additionally to other classes of travel namely - Reserved Second Class(2S), Sleeper Class(SL), III Economy Class(3E) and First Class(FC). The above change in the policy is aimed at facilitating the travel of bonafide and genuine passengers and simultaneously to check the scope for travel on transferred tickets. It is also considered that the proposed change shall also be useful from the security point of view. Source : PIB

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New Timings for Booking Tatkal Tickets from 10th July 2012

New Timings for Booking Tatkal Tickets from 10th July 2012 Railway Administration Making Local Arrangements to Implement New Tatkal Booking Timings The Ministry of Railways has further streamlined the delivery of tickets under Tatkal Scheme and the new amendment in the scheme will come into effect from tomorrow i.e. 10th July 2012 (Tuesday). Under the new amendment the booking of Tatkal tickets will start at 10.00 hours on the previous day of journey from train originating station instead of 0800 hours at present. For example, if a train is to depart from the originating station on the 2nd of the month, the Tatkal quota booking both through Internet (IRCTC Website) and reservation counters for that particular train shall open at 1000 hours on the 1st of the month. In addition, it has also been decided that no authorised agents, including agents of IRCTC and RTSAs/RTAs will be allowed to book Tatkal tickets from 1000 hours to 1200 hours from counters as well as from Internet. At the Zonal Railway and the Divisional Railway level, the local Railway administration is also making arrangements at the reservation counters for orderly implementation of the amendment in the scheme like segregation of Tatkal buyers through separate queues, separate counters etc. as per the local requirement and feasibility. The travelling public is being informed about the new arrangements through Press Releases, Press Advertisements, Announcements and Notice Boards. Moreover, installation of CCTVs in all major booking centres to monitor any unusual activities, inspection of the reservation centres by the senior officers, display of helpline numbers for complaints, raids by the vigilance squads are some of the measures being taken to prevent misuse of Tatkal facility. The requirement of indicating Mobile number of the passenger in the application form is also being insisted to cross verify the genuineness of the passenger. These new measures are in addition to the previously taken measures to revamp Tatkal system from November 2011. In November 2011, the following measures were introduced to reduce/minimize the possibility of booking of tickets by touts/miscreants and which are still continuing: 1. Advance Reservation Period of Tatkal scheme was reduced from two days excluding the day of journey to one day excluding the day of journey. 2. Refunds are not granted on cancellation of confirmed Tatkal tickets except in case of special circumstances like late running of train by more than three hours, cancellation of trains etc. 3. Duplicate Tatkal tickets are not issued under normal circumstances. In exceptional cases Duplicate Tatkal tickets can be issued on payment of full fare including Tatkal charges. 4. Tatkal tickets are issued only on production of self attested photocopy of one of the 9 prescribed proofs of Identity mentioned in the scheme, at the computerised Passenger Reservation System (PRS) counter. While booking e-ticket, the passenger has to indicate the number of identity card in the system. The passenger is required to carry the same proof of Identity during the journey. 5. A restriction of booking of a maximum of four passengers per PNR on Tatkal ticket has been imposed. The Indian Railways Catering and Tourism Corporation (IRCTC), a Public Sector Undertaking of Ministry of Railways which manages Railways e-ticketing website namely www.irctc.co.in has also implemented following additional steps to streamline Tatkal ticket bookings: 1. High capacity Database servers have been installed. 2. Internet Bandwidth has been increased from 344 mbps to 450 mbps 3. Single user registration on one e-mail ID with email verification has been implemented. 4. Mobile validation of users and single user registration on one mobile number has been implemented. 5. Web service agents have been permitted to book only one Tatkal ticket per train per day on internet after 12.00 A.M. 6. Individual users are permitted to book only two tickets between 10.00 A.M. to 12.00 A.M. 7. Only two tickets can be booked per IP address between 10-12 AM. IP address check has helped in preventing multiple bookings from same office complex/internet café etc. This also helps in facilitating bookings by genuine users and prevents bookings for commercial gains. 8. Single session per user ID check has been implemented. With this step, a user on irctc.co.in will be able to open his account for booking of e-tickets only once. Multiple sessions with single user ID cannot be opened thereby enabling maximum users to access website and reduce congestion. 9. Captcha has been put and strengthened for booking in the ‘Plan My Travel’ to check fraudulent booking through automation software. (CAPTCHAs is a technology used in attempts to prevent automated software from performing actions which degrade the quality of service of a given system) 10. Quick Book Option and Cash Cards option has been stopped between 10.00 A.M. to 12.00 A.M. 11. An IT-Anti Fraud Squad has been created at Internet Ticketing Centre to detect cases of fraud and fraudulent activity and also for constant cyberspace surveillance to detect possible threats to the system. 12. Upon receipt of complaint against the sub-agent, the user –id is deactivated and the sub-agent is black-listed. The details of the black-listed agent are put on the IRCTC website. All the Principal Agents have been instructed not to take on such black-listed agents. 13. For any complaint, against the e-ticket agents, one may contact agentcomplaint@irctc.co.in (011-23745962) orcare@irctc.co.in (011-39340000) 14. The Ministry of Railways has also initiated steps to augment e-ticket handling capacity of its website through short term and long term measures. Both IRCTC and CRIS are working jointly in this direction. Due to these steps, the present e-ticket capacity will increase from existing about 3.5 lakh bookings to around 5 lakh bookings per day in about four months period in the short term which will further be increased to about 8 lakh bookings per day in the long term plan. Source:pib Share and Care For Latest Updates Always visit http://satish24k.blogspot.in For Beautiful Wallpapers Always visit http://24ksatish.blogspot.in

Railways Takes Steps to Combat Misuse of Tatkal Tickets

Railways Takes Steps to Combat Misuse of Tatkal Tickets  Muniyappa Convenes a Review Meeting of Senior Railway Officials to Further Streamline Tatkal Scheme  The Minister of State for Railways, Shri K. H. Muniyappa said that with the recent steep hike in the fares of the airlines, the demand and supply gap for Railway tickets have substantially increased which Railways is trying its best to reduce through various measures. Shri Muniyappa said this during his meeting of senior officers of Railways Board here today to review the progress of the steps taken to combat some cases of black marketing and purchase of railway tickets by touts. Member Traffic, Railway Board, Managing Director, IRCTC, Additional Member (Commercial) and other senior officers of Railway Board were present at the meeting.  Shri Muniyappa said that that the Indian Railways have been regularly monitoring the activities of the agents, touts and other individuals carrying out such activities and strict action has been initiated. The Minister said that every day on an average of around 15 lakh Railway tickets are being sold through 8838 passenger reservation ticket counters and the e-ticketing website through IRCTC, out of which the Tatkal tickets constitutes around 1.70 lakh.  Shri Muniyappa said that the Railways had introduced the Tatkal scheme to facilitate the bonafide passengers to travel by train at short notice. However, there are some reports of this facility being misused by some persons for pecuniary and personal gains, thereby defeating the very purpose of the scheme.  The Minister further said that some of the major problems being faced by the Railways are large scale sale of tickets within a short period in the counters, deployment of proxies to procure tickets at counters etc. To prevent misuse of the facility, Railways have taken steps like debarring the agents to book tickets during the first two hours, installation of CCTVs in all major booking centres to monitor the movement of touts, non issuance of duplicate in lieu of the lost Tatkal tickets and non-refund on cancellation of unused Tatkal tickets. The requirement of indicating Mobile number of the passenger in the application form is also being insisted to cross verify the genuineness of the passenger. Besides these measures, attaching the photo copy of identity proof of passenger has been made mandatory for booking of Tatkal tickets and carrying of ID card have also been made compulsory for all passengers of AC classes.  In addition, it has further been decided to change the time of booking of Tatkal tickets at the counters from existing 8.00 A.M. to 10.00 A.M. with effect from 10th July, 2012 to avoid congestion in the morning hours at counters for the normal advance booking passengers. The restriction on the agents for Tatkal tickets booking during the first two hours shall also continue. The Minister said that these steps have started yielding results.  The Minister also said that surprise inspections and preventive checks are being conducted regularly at reservation centres to contain the activities of the unauthorized agents and touts. These checks are intensified during peak/rush period and festival seasons. The department has carried out around 82,000; 61,000; and 65,000 surprise checks during 2009-10 to 2011-12, said the Minister. Against these surprise checks, around 4200 touts were apprehended and an amount of around Rs. 63,68,000/- were realized as fine and around 2000 persons were convicted. The connivance of around 170 Railway officers were also found during the above surprise checks against whom departmental actions were initiated which resulted in imposing of various penalties upon 102 officials including major penalties like removal, reversion from service etc.  The Minister said that IRCTC, a public sector undertaking of the Ministry of Railways which handles ticketing website, has also taken several steps to prevent touts and unauthorized agents from their illegal activities. Several technological innovations like increase in the bandwidth of internet, augmenting E-Ticketing software licences, technical evaluation of mobile based technology etc. are regularly being undertaken to cope up the demand and minimize the misuse of the system by unscrupulous people, added the Minister.  The Minister informed that the Ministry of Railways has also initiated steps to augment e-ticket handling capacity of its website through short term and long term measures. Due to these steps, the present capacity will increase from existing about 3.5 lakh bookings to around 5 lakh bookings per day in about four months period in the short term which will further be increased to about 8 lakh bookings per day in the long term plan. He informed that both IRCTC and CRIS are working jointly in this direction.  Shri Muniyappa said that wide publicity is being given at regular basis both through the print and electronic media appealing the general public to purchase ticket only from authorized sources so as to prevent prosecution and penalty. He appealed to the general public to co-operate with the Railways to make the system work successfully.  PIB Share and Care For Latest Updates Always visit http://satish24k.blogspot.in For Beautiful Wallpapers Always visit http://24ksatish.blogspot.in

Amendment in Tatkal Scheme -RAILWAYS

Amendment in Tatkal Scheme -RAILWAYS With a view to further improve the delivery of Tatkal tickets to passengers, the Ministry of Railways has decided that with effect from 10.07.2012 booking of Tatkal ticket will start at 1000 hours on the previous day of journey from train originating station instead of 0800 hours at present. No authorised agents, including agents of IRCTC and RTSAs/RTAs will be allowed to book Tatkal tickets from 1000 hours to 1200 hours. The existing restriction of not allowing these agents booking of general tickets on the opening day from 0800 hours to 1000 hours will also continue. Source:pib Share and Care For Latest Updates Always visit http://satish24k.blogspot.in For Beautiful Wallpapers Always visit http://24ksatish.blogspot.in

Indian Railways Unique Enquiry Number 139

Ministry of Railways Indian Railways Unique Enquiry Number 139 Indian Railways unique Customer Care and Enquiry Number 139 provides a host of information to its customers like PNR status, train arrival/departure timing, accommodation availability, train fare, online ticket booking etc. Customers need to simply dial 139 and after selection of language following prompts are available in the system:  “Press 1 to know about PNR status of waiting list reserved ticket”  “Press 2 for Arrival/Departure of train”  “Press 3 for accommodation availability”  “Press 4 to know about Fare enquiry”  “Press 5 to book your ticket through cash card and getting it delivered through courier or email”  “Press 6 to know the status of Mumbai Central Railway Suburban trains”  The system is so devised that a Customer need not wait will the entire announcement fed in the IVRS is completed. Customer can skip the same by pressing the desired code (viz., can press 1 for PNR status, 2 for Arrival/Departure etc.) after selection of the preferred language. In case of three unsuccessful attempts, the call is automatically transferred to Customer Care Executive for his further assistance. In addition, one can send different SMS formats to 139 to get information on PNR status, train arrival/departure timing, accommodation availability, train fare enquiry and location of running train.  Source : PIB Share and Care For Latest Updates Always visit http://satish24k.blogspot.in For Beautiful Wallpapers Always visit http://24ksatish.blogspot.in

Online Reservation of Concessional Tickets

Press Information Bureau  Government of India  Ministry of Railways 29-March, 2012 16:14 IST Online Reservation of Concessional Tickets All persons including physically handicapped persons can book full fare tickets on payment through the internet. However, booking of concessional tickets requiring verification of the requisite concession certificate and also retention of copies of the said certificate issued/signed by the competent authority at the railway counter as documentary evidence is not done through internet. Accordingly, the facility of e-ticketing has not been extended to such cases where the physical document is to be verified at the time of booking on concessional fare in case of disabled persons. Rail reservations through the IRCTC website are available from 00:30 hours to 23:30 hours. The services are not available for only one hour from 23:30 hours to 00:30 hours when the system is shut down for maintenance activity. The working of the system is regularly monitored. The following measures have been taken to improve the functioning of the IRCTC website. Capacity of the servers has been upgraded to meet demand. Internet Bandwidth has been increased to 450 Mbps. Agents have been restricted from booking Tatkal tickets and on the opening day of the Advance Reservation Period (ARP) between 0800 hours and 1000 hours. This information was given by the Minister of State for Railways Shri K. H. Muniyappa in written reply to a question in Lok Sabha today. Source: PIB dtd 29/03/2012 Share and Care

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Railways Advise Passengers to Use Current Reservation Counter Facility for short Notice Journeys

The Ministry of Railways has advised the passengers travelling on the train on a short notice to use the facility of Current Reservation Counter situated at the train originating main stations. The Ministry has pointed out that vacant reserved seats available on train after preparation of reservation charts can be booked at the Current Counters of the train originating stations upto a specified time before departure of trains. The Railways wishes to create further awareness among the passengers about this facility as due to lack of adequate awareness, it is misused by unscrupulous elements/intermediaries for providing confirmed accommodation to passengers at a premium by using the current counter facility. It may be mentioned that a reserved ticket can be booked across the Passenger Reservation System counters all over the country as well as through internet only upto the time of preparation of reservation charts. After preparation of reservation charts, the berths/seats available, if any, can be booked at the current counter available at the major stations. The reservation charts are normally prepared 3 to 4 hours before he scheduled departure of the train. In case of trains leaving early morning, the charts are prepared on the previous night. Source:pib Share and Care

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