Instructions on Project Arrow Group by SDC Chennai

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Project Arrow Group contains the following forms:

1) Request Registration Closures

2) Request Registration Transfers

3) Request Registration Other Office

4) Status updation – Closures

5) Status Updation - Xfrd In

6) Status Updation - Xfrd Out

7) Status Updation - Other Office

8) Reports

1) Request Registration Closures

Step1: Select scheme >> SB/RD/MIS/NSS/PPF/TD/SCSS

Step2: Select Type of Request >> Account Closure / Claim Sanction / Claim Closure

Step3: Type Account Number

Clicking on 'Save' Button will generate the Request id.

2) Request Registration Transfers

Step 1: Select 'Request From' >> Customer / DAK

In 'Request From' >> Customer Option

Step 2: Select scheme >> SB/RD/MIS/NSS/PPF/TD/ SCSS

Step 3: Select Type of Request >> Account Closure / Claim Sanction / Claim Closure

Step 4: Type Account Number

In 'Request From' >> DAK

Step 2: Select scheme >> SB/RD/MIS/NSS/PPF/TD/SCSS

Step 3: Select Type of Request >> Account Closure / Claim Sanction/ Claim Closure

Step 4: Type Account Number

Step 5: Type the 'AT No' and 'Date'

Clicking on 'Save' Button will generate the Request id.

3) Request Registration Other Office

Step1: Select scheme >> SB/RD/MIS/NSS/PPF/TD/ SCSS

Step2: 'Office where account Stands'

Step3: Type Account Number

Clicking on 'Save' Button will generate the Request id.

4) Status updation - Closures

Step 1: Type the 'Request id'

Details of Scheme, Type of Request, Account No, End Date & Time,

Remarks will be displayed.

Step 2: Verify the details and click on send button.

5) Status Updation - Xfrd In

Step1: Type the 'Request id'

Details of Scheme, Type of Request, Transfer Request by, Account No,

End Date & Time, will be displayed.

Step 2: Type Remarks

Step 3: Verify the details and click on the send button.

6) Status Updation - Xfrd Out

Step1: Type the 'Request id'

Details of Scheme, Type of Request, Transfer Request by,

Account No., End Date & Time, will be displayed.

Step 2: Type Remarks

Step 3: Verify the details and click on the send button.

7) Status Updation - Other Office

Step1: Type the 'Request id'

Details of Scheme, Type of Request, Office where account stands,

Account No, End Date & Time will be displayed.

Step 2: Type Remarks, RL No. and date

Step 3: Verify the details and click on the send button.

8) Reports

1. Transactions performed by a person.

2. SB branch KPIs

3. Customer Request status PrintPDF

For Further Reading,

POSTAL TECHNOLOGY, Sanchaya Post